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Shipping Methods

The Shipping Methods page lets you manage the shipping methods that you intend to offer for your store's customers.

General Shipping Settings

Per Order Shipping Flat Fee Per Order Shipping Flat Fee is the flat fee associated with shipping an order. This amount is added to the order total before tax calculations.

Note: If you have shipping costs for individual products, you can enter them for each individual product as the Per Item Shipping Cost attribute.

Example:
Per Item Shipping Cost for Product1 = $3.00
Per Item Shipping Cost for Product2 = $5.00
Per Order Shipping Flat Fee = $7.00

The customer ordered 2 items of Product1 and 4 items of Product2.
The shipping fee by UPS = $11.00.

Then,
(Total shipping cost, $44.00) = (Per Order Shipping Flat Fee, $7.00) + (UPS shipping fee, $11.00) + (2 x Per Item Shipping Cost for Product1, 2 x $3.00) + (4 x Per Item Shipping Cost for Product2, 4 x $5.00)
Per Order Handling Cost Per Order Handling Cost is the flat fee assosiated with handling an order. This amount is added to the order total before tax calculations. If you have handling costs for individual products, you can enter them for each individual product as the Per Item Handling Cost attribute.
Minimum Shipping Cost Minimum Shipping Cost is the lowest possible shipping cost. For example, if this value is $15 and the shipping cost was calculated by the selected shipping method (UPS, FedEx, USPS, etc.) as $7, then the shipping cost will be equal to $15 - the minimum.
Free Shipping/Handling For Orders Over Free Shipping/Handling For Orders Over provides a free shipping option which can be applied if the order total before tax calculations (Order Subtotal) exceeds this value.

Example 1.
Free Shipping/Handling For Orders Over = $300.00

Order Subtotal: $270.00
Shipping Cost Calculated: $25.00
Handling Cost Calculated: $12.00
Taxes: $31.00
--------------------------
Total: $338.00

In this case, Free Shipping/Handling is not applied since Order Subtotal is less than $300.00.

Example 2.
Free Shipping/Handling For Orders Over = $300.00

Order Subtotal: $320.00
Shipping Cost Calculated: $25.00
Handling Cost Calculated: $12.00
Free Shipping/Handling applied: -$37.00 ($25.00 + $12.00)
Taxes: $32.00
--------------------------
Total: $352.00

Free Shipping is applied since Order Subtotal is greater than $300.

Availability of shipping methods from which you can choose depends on the version of Avactis Shopping Cart software. The full list of shipping methods supported by the system is provided under Available Shipping Methods. To select one or more shipping methods, select them in the list and move them to the Selected Shipping Methods box by clicking the Right Arrow button.

Under Selected Shipping Methods, the order of shipping methods is identical to your customers will see when placing an order for a product. Click the Up and Down arrows to define the order in which these shipping methods will be displayed to customers. To save any changes click Save.
Once saved, the selected shipping methods will appear in the Shipping Methods section. By default, the selected shipping methods are inactive, that is, they are still unavailable to your customers. To start offering these shipping options, you need to customize the settings and activate the selected shipping methods. To do so, click a shipping method's name. A new window is displayed where you can customize and activate the shipping method.
To remove a shipping method from the list of available methods, select it in the Selected Shipping Methods column and click the Left button to move it to Available Shipping Methods. Click Save. The selected shipping method will be removed from the list of Shipping Methods.
For an illustration of how to customize and activate a shipping method, please see the Video Tutorial.

Store Owner

The Store Owner's Profile is used to customize the contact information for the online store. These details are used in automated notifications sent to customers following order placement and during order processing. Store information can also be used when sending newsletters, offers, notices, etc to active customers.

To enter a piece of information, use the corresponding textboxes. Click the ? mark to get help on an item.

Click Update to save all changes made. To leave the page click Close.

Name This is the name of your online store, for example, "Avactis Online Store."
This name appears in the From field of all e-mails sent to your customers.
Website The URL of your online store.
For example, http://www.avactis.com
Store e-mail address The e-mail address of your store. This address also appears in the From field of all e-mails sent to your customers as well as to the administrator and the order-processing department.
Site administrator e-mail address The site administrator's e-mail address. This address receives all automated messages from the online store. Automated messages include information about attempts at unauthorized access, low stock levels of products, new orders placed, etc.
Orders department e-mail address The e-mail address of the order-processing department. This address receives all automated messages from the online store that concern low stock levels of products, new orders placed, changes in order status, etc.

General Settings

The General Settings page allows you to manage the basic store settings.

It includes the following sections:


Close/Open the Online Store

In this section you can set the status of your store to either CLOSED or ONLINE. A CLOSED store is unavailable to your visitors. In that case, a special webpage is displayed. For details on creating such a page, please refer to Storefront Area documentation.

Administrators can access a CLOSED store by using the keyword identified in the "Key for signing in to a temporarily closed store" box.

Store status To close the store, set the status to CLOSED. Store users will not be able to view the catalog of products or place orders. A webpage specially created for this purpose will be displayed to visitors. For details on creating such a page, please refer to Storefront Area documentation.
To open the store to shoppers, set the store status to ONLINE.
Key for signing in to a temporarily closed store The keyword for accessing a CLOSED store. The URL for viewing a CLOSED store is displayed below the keyword.

Stock Level Settings

This section lets you choose whether items not in stock are displayed to customers and whether they can be ordered.

Displaying products not in stock Enabled: products not in stock ARE displayed when customers browse the catalog.
Disabled: products not in stock are NOT displayed when customers browse the catalog.
Ordering of products not in stock Enabled: products not in stock CAN be ordered.
Disabled: products not in stock CAN NOT be ordered.

Store Time Settings

This sets the current store time. The time is used for order placement, in e-mails, and so on.

Store Time Current store time and store date.
Adjust store time This setting lets you change the current store time. Use positive numbers to increase the time and negative numbers to decrease it.

Settings for Blocking Sign In to Admin Area

This section lets you customize the conditions for blocking access to Admin Area in case of multiple unsuccessful attempts to sign in. If activated, a block applies only to one user having a particular IP address and does not apply to any other users.

Number of unsuccessful attempts to sign in to Admin Area after which the Sign In page is blocked This setting determines the number of unsuccessful attempts to sign in to Admin Area after which the Sign In page becomes blocked. This allows you to protect your store from unauthorized access. The block applies to only one user that has a particular IP address and does not apply to any other users.
Amount of time the sign in page stays blocked The amount of time the Sign In page stays blocked for the user who has exceeded the limit of attempts to sign in. The block applies to only one user that has a particular IP address and does not apply to any other users.

Shopping Cart

In this section you can choose whether the contents of the shopping cart are shown to the customer after he or she has added a product to it.

Show customer the shopping cart contents after the product has been added Enabled: the contents of the shopping cart are displayed after a product is added. Any time a product is added, the customer sees what is currently in the cart.
Disabled: the contents of the shopping cart are NOT displayed after a product is added. Adding products to cart is done without the cart's contents being displayed every time, although the customer may view the cart whenever they want.

For detailed information on any of these settings, click the ? mark.

Click Update to save any changes. To leave the page click Close.

Payment Methods

The Payment Methods page lets you manage the payment methods that you intend to offer for your store's customers.

Availability of payment methods from which you can choose depends on the version of Avactis Shopping Cart software. The full list of payment methods supported by the system is provided under Available Payment Methods. To select one or more payment methods and/or payment gateways, select them in the list and move them to the Selected Payment Methods box by clicking the Right Arrow button.

Under Selected Payment Methods, the order of payment methods is identical to your customers will see when placing an order for a product. Click the Up and Down arrows to define the order in which these payment methods will be displayed to customers. To save any changes click Save.
Once saved, the selected payment methods will appear in the Payment Methods section. By default, the selected payment methods are inactive, that is, they are still unavailable to your customers. To start offering these payment methods, you need to customize the settings and activate the selected payment methods. To do so, click a payment method's name. A new window is displayed where you can customize and activate the payment method.

To remove a payment method from the list of available methods, select it in the Selected Payment Methods column and click the Left button to move it to Available Payment Methods. Click Save. The selected payment method will be removed from the list of Payment Methods.

For an illustration of how to customize and activate a payment method, please see the Video Tutorial.