1. Invalid Credit Card Information Entered., 1. Invalid Credit Card Information Entered. Options

[okie]

i had my clients avactis software upgraded by avactis, and my client is using paypal pro - and now no payments will go through - even when trying my own personal credit card (which i know is definitely valid) - I tried with a VISA card....i consistently get this error:

1. Invalid Credit Card Information Entered.

My client has used his own credit card too, and he has customers trying to place orders...and it won't work for them either......

is there a fix for this issue?

Thanks
Angela
http://www.oklahomawebdesign.com


Update:
ok, my client tried with a Mastercard, and he gets the same error as above, except he also gets a 10527 error, see below:

1. Invalid credit card information entered.

Payment Method
(X) Credit Card Payment
10527: Invalid Data This transaction cannot be processed. Please enter a valid credit card number and type.

[Lana]

Hi!

On December we start receiving complaints from our customers that PayPal Pro doesn't work. It looks like something has changed on the PayPal side. Please try the following:

Save a backup copy of the avactis-system\modules\payment_module_paypalpro_cc\payment_module_paypalpro_cc_api.php file.

Open your avactis-system\modules\payment_module_paypalpro_cc\payment_module_paypalpro_cc_api.php file.

1. Find the following line:

if (isset($response["Status"]))


and replace it with this one:


if (isset($response["Status"]) && !empty($response["Status"]))


2. Replace the following line:

if ($this->backgroundProcess("transactionSearch", $transactionData))

with this one:


if (true ) //$this->backgroundProcess("transactionSearch", $transactionData))


3. Find the following part of code:


elseif (isset($response["Ack"]) && $response["Ack"] == "Success")
{

$response["Status"] = "Completed";
}


and replace it with this one:


elseif (isset($response["Ack"]) && $response["Ack"] == "Success")
{

$response["Status"] = "Completed";
}

elseif (isset($response["Ack"]) && $response["Ack"] == "SuccessWithWarning")
{
$response["Status"] = "Pending";
}

[Reller Inc]

We have received this error as well. We adjusted the code as Lana suggested, however we still receive the error.

1. Invalid credit card information entered.

[Ryan@sainet]

We have received this error as well. We adjusted the code as Lana suggested, however we still receive the error.

1. Invalid credit card information entered.

I just activated Paypal Pro and modified the file but getting the same error. Please advise.


Thanks,

Ryan

[Reller Inc]

We put in a support ticket. I hope that it can get worked out quickly. One of the major reasons we went with Avactis was because they advertise as a PayPal Partner. Looking forward to seamless transactions once this is fixed.

[Ryan@sainet]

We put in a support ticket. I hope that it can get worked out quickly. One of the major reasons we went with Avactis was because they advertise as a PayPal Partner. Looking forward to seamless transactions once this is fixed.

Please update when you have more information. In the meantime I'm going to contact Paypal to see if they can help. Will update if they can.

Thanks,

Ryan

[Lana]

Hi, Ryan!

Have you submitted a support ticket with your problem? Could you send me your ticket ID?

We put in a support ticket. I hope that it can get worked out quickly. One of the major reasons we went with Avactis was because they advertise as a PayPal Partner. Looking forward to seamless transactions once this is fixed.

Please update when you have more information. In the meantime I'm going to contact Paypal to see if they can help. Will update if they can.

Thanks,

Ryan

[Ryan@sainet]

Our web developer found the issue.

[/size]If you look in the payment_module_paypalpro_cc_api.php filethe API URL is set to:

api.paypal.com/2.0/

That's the right URL if you're using an API certificate butif you're using API signature which we are, the correct URL is:

api-3t.paypal.com/2.0/

Here is the info on that.

[size="3"]https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/howto_api_endpoints


Hope that helped.

Ryan