License key "invalid" under https Options

[dougfal]

I enabled HTTPS to allow CC payments, the cart admin home page asked for the license key again, but when I enter it I get this display:

CODE

JsHttpRequest.dataReady({ "id": "0", "js": [  ], "text": "<script LANGUAGE=\"JavaScript\">\n<!--\nfunction submitLicenseInfoForm()\n{\n    var key = document.getElementById('NewLicenseKey');\n    formatLicenseKey(key);\n\n    if (key.value.length != 8)\n    {\n        alert('License key must be 8 characters long.');\n        return;\n    }\n    document.forms['LicenseInfo'].submit();\n}\n\nfunction formatLicenseKey(element)\n{\n    key = element.value.toUpperCase();\n    key = key.replace(\/ \/g, '').replace(\/[^a-zA-Z0-9]\/g, ''); \n    element.value = key;\n}\n\/\/-->\n<\/SCRIPT>\n<FORM METHOD=POST ACTION=\"https:\/\/ssltw.servers121.com\/~bmusic00\/store\/avactis-system\/admin\/license_mention.php?asc_action=UpdateLicenseKey\" NAME=\"LicenseInfo\" ID=\"LicenseInfo\">\n<div style=\"border: 1px solid red;\">\n<TABLE width=\"100%\" cellpadding=\"5\" cellspacing=\"0\" class=\"form\">\n<TR>\n    <TD colspan=\"3\"><span class='required'>You are using an UNLICENSED version of Avactis Shopping Cart.<\/span><br>To get a commercial version license, please go to: <A HREF='http:\/\/www.avactis.com\/order.php?start' target=_blank>www.avactis.com\/order.php<\/A>.<\/TD>\n<\/TR>\n<TR>\n    <TD nowrap style=\"vertical-align: middle;\">You can enter your license key here:<\/TD>\n    <TD class=\"value\" style=\"vertical-align: middle;\"><INPUT TYPE=\"text\" NAME=\"NewLicenseKey\" id=\"NewLicenseKey\" onblur=\"formatLicenseKey(this);\" size=\"10\"><\/TD>\n    <TD style=\"vertical-align: middle;\" width=\"80%\"><div class=\"button button_5em\" onclick=\"submitLicenseInfoForm();\">Update<\/div><\/TD>\n<\/TR>\n<TR>\n    <TD colspan=\"3\">Additional license-related information can be accessed here: <A HREF=\"java script: void(0);\" onclick=\"java script:openURLinNewWindow('license_info.php', 'LicenseInfo');\">License Info<\/A><\/TD>\n<\/TR>\n<\/TABLE>\n<\/div>\n<\/FORM>" })

If I enter it in the admin/license area I don't get the error, but it keeps saying it is invalid. The key is only a month old.

[dougfal]

I note that others have had this problem when using a shared SSL certificate, as I do on this site and I'll bet nearly everyone using this cart does.
Someone had trouble when the PHP version was different on the secure server. Mine are the same: 4.4.7.
Do I need to ask for an upgrade?

[Avactis Team]

Hello,

Please contact support and we will check what is wrong. Please provide temp FTP access.

Best Regards,
Steve Irwin
Avactis Shopping Cart Team