Seeking advice on how to setup products...
Posted 28 October 2007 - 10:59 PM
I've gone through the documentation and I think I understand the way the software works in regards to product listing. However, I'm hoping there may be some way to accomplish the following:
Here's the example page:
The first item is my example: No. 10 Fujian Tea Leaves
You'll notice that it's one product in terms of how Avactis views it. However, there are two products essentially that I can sell for it. A "jar candle" at one price and a "travel tin" at another. Right now, these two "types" of this item are avactis *options* on the one product. Because of this, the pricing doesn't work. Even when I set the product itself to cost $0.0, it still won't show that properly when you select one of the options.
Does anyone know of a way I can get that to work?
I know the *hard* way would be to create separate items for each option but I was hoping that wasn't necessary.
The other problem is that I want to be able to apply the discounts to only one of these options. I guess that may also further rule out doing it the way I have it now?
Any advice would be greatly appreciated from some of you seasoned experts!
Posted 29 October 2007 - 02:07 PM
Posted 30 October 2007 - 05:59 PM
Please contact our support and provide temp FTP access. We will check.
Avactis Shopping Cart Team
Thanks Steve. It looks like it wants $15 for me to ask a question. I'm more than happy to pay that if this is something you can fix. If it looks like I'll have to create separate products for all of these, then I guess I'll go that route instead.
Thoughts before I pay?
Posted 30 October 2007 - 06:04 PM
Posted 04 November 2007 - 05:02 PM
It seems that your free support period expired. Yes, we request $15 per ticket if free support expired.
Thanks, I've processed this now.
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